Most frequent question - Customer

There is 24 hs reception ?

Yes, we have 24 hs reception and our staff speaks English, Finish and Russian

What time is the check in and check out?

Check in is from 2pm (for late arrivals pls emails us).
Check out is until mid day

What languages does the staff speak ?

Our staff speaks English, Finish and Russian

What are the free services ?

Wi-Fi 4G high speed, air conditioning, bed linen, towels, personal hygiene accessories, fully equipped kitchen, luggage storage, ironing facilities, hair drying, washing machine

There is parking in the hotel ?

We offer our guests underground parking in our hotel, the price of it is 9 euros per night

What activities do the hostel organize ?

Any excursions can be organized at your request

Can i leave the luggage at the hostel after checking out ?

Yes, we have luggage storage so that you can enjoy the day after checking out

Do I need utensils to cook in the kitchen?

No, we have a fully equipped kitchen with everything you need

Do you have disabled access ?

Yes, we have disabled access and bathrooms

How to pay an online room reservation ?

After you chose the dates and the room, your personal data will be requested. Once this is done you will see the options to pay: paypal, credit card or pay at check in. Simply completing the data, the payment will be made and your receipt will arrive to the email entered

How do I use the discount coupon?

Once you have selected the dates and the required room, when you are completing your personal data there is a box that says ``coupon``. There you must enter the coupon and in the next screen you will see the discount applied

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